The prices listed on this website do not include shipping fees. Free shipping option available for Canadian/US orders over $90.
To protect your privacy we ship in simple,discreet packaging labeled “aromatherapeutic device.”
We do our best to ship orders same day or within 12 business hours. Orders that qualify for Free Shipping will be shipped via Expedited Post. if an order is placed on a non-business day, processing time may be increased by 1 business day.
You can rest in peace knowing that your package comes with automatic $100 insurance. If there are any issues with the package let us know and we’ll do our best to remedy the situation to your approval.
Shipping to Canada/US rates:
All shipping rates are calculated based on customer’s postal code/ zip code during checkout.
Local pickups are available, customers must email us or leave a note with their orders to arrange for pick ups, otherwise all orders are shipped by Canada Post.
SHIPPING & TRANSIT TIME
Canada Post transit times are estimated business days for package transit after dispatch. You will be notified by email or phone if there is an issue causing a delay in dispatching your order.
TOOLS420.com is unable to control issues due to a natural disaster or delays caused by Canada Post. We do promise to get your package on its way to you within 12 business hours of receiving your order… the rest is out of our hands.
CREDIT CARD PAYMENTS
Please note that shipping addresses not matching your credit card billing address may cause a delay in your order, and may require additional verification or another method of payment.
DELIVERY & ORDER STATUS
You can monitor the status of your order, including shipping information and tracking number through your registered account or your invoice.
SHIPPING & MISSING PACKAGE POLICY
Shippers are third parties and are out of our control. Lost, damaged and delayed packages are very rare, but will be fully supported by the claim process if they occur. If the investigation proves the item is “lost,” insurance will provide additional security. There is no risk to our customers, however there may be a delay in receiving the shipment.